Frequently Asked Questions
Everything you need to know about your beauty journey with Products.
Are your beauty products cruelty-free?
Yes, we are committed to ethical beauty. All products sold on our store are 100% cruelty-free and never tested on animals.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for opened cosmetics?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.
How can I track my shipment?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.
Do you offer samples with purchases?
We love letting you try new things! Every order includes two complimentary samples of our best-selling skincare or makeup products.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Afterpay.