Returns & Exchanges
At Products, we want you to love your beauty routine, which is why we offer a 30-day window for returns on all products that didn't meet your expectations. Please ensure items are in their original packaging and gently used or unopened to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive a unique Return Authorization number.
- 2.Prepare the Package
Carefully pack your beauty items in their original boxes, ensuring all lids are securely tightened to prevent leakage during transit.
- 3.Print and Ship
Download your prepaid shipping label from your email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the items, we will process your refund back to your original payment method within 5 to 7 business days.